The Collection LLP | Testimonials - The Collection LLP


Mr Y J – Kenya-based Indian client using full portfolio of services to buy, develop and sell several London properties

When I first met Caroline Takla, she mentioned that her clients become like family to her. Many companies say this, but The Collection actually does it. A very unique company with sound ethics and an excellent team of staff.

Mr S R – Egyptian client buying a London property for investment

I have been dealing with The Collection for a number of years and have found the team to be consistently professional and extremely helpful. I have always found them there to get the best deal for me, starting with finding the right property to negotiating the best terms, all the while handling every detail themselves yet always keeping me well informed. All in all a top-notch bespoke service.

Mr Z K – Indian client requiring project management to redesign his Mayfair apartment for rental purposes

After seeing the flat completed, I am grateful to Caroline Takla and Matt Smith for doing such a wonderful and professional job. It was a tough assignment as unexpected work came up, but The Collection took care of it like it was their own. This is the team work that reflects a successful company. I am looking forward to working with The Collection again and highly recommend their services to family and friends.

Mr A J – Sri-Lankan client selling his London pied-a-terre

It was indeed a pleasure working with Matt Smith who took the hassle and stress out of the transaction. I was struggling to coordinate the sale of my property until Matt came on the scene. The speed and efficiency of execution was brilliant. I couldn’t have asked for more.

Mr & Mrs J F – Brazilian clients relocating to London

Talking about The Collection and its team is a pleasure for us because it was a real joy to work with the company. Our experience in searching for a property to buy during our relocation to London was a great one thanks to the company’s high level professionals. We were able to find the property we were looking for and conclude the deal within just 10 working days thanks to the team’s full support. The help we had to negotiate a good deal was essential for the success we obtained. Not only were we delighted with the support we had to get the property, but also with the ethical behaviour we were able to witness during the process.

We were also very impressed by the after-sales support we received once the property was purchased. We will always come back to The Collection if we ever consider investing in real estate again.

Mr J W – UK-based client buying first home

Matt Smith and Caroline Takla have excellent local knowledge. Following our brief, they were able to give insight not only into areas, but also into specific roads to focus on or avoid. We were presented with a detailed personalised brochure with a map of the local area and details of our short-listed properties, and an insightful comparison table.

The viewings were efficient and led to us making an offer. We were expertly guided through the bidding process, ensuring that we did not get dragged into a bidding war. When the first purchase did not go through, Matt didn’t give up and acted quickly to get us in to view another property on the first day it had gone back onto the market. We bid and our offer was accepted on the same day for a price significantly lower than the asking one.

The Collection then introduced us to trusted surveyors and solicitors, and we stayed in daily contact up to the exchange, continually liasing with the selling agent and solicitors. We have just completed and couldn’t be happier with our new home. We are thankful to The Collection.

Mr A B – UK-based Indian client seeking a buy-to-let London property

Caroline Takla and Matt Smith of The Collection are a pleasure to work with, not just for their knowledge of the local market, but also for their sound advice in helping us through our transaction. They introduced us to all the support we needed to get the transaction completed, and continued to help us with redecorating the property post-completion. We recommend them highly for their thorough professionalism and reliability.

Mr P S – French client buying property at London’s top address

Caroline Takla is the best! I could not have done it without her.

Mr & Mrs de S – UK-based Brazilian clients

We highly recommend The Collection’s services. Caroline Takla and Shahab Mirza provided an outstanding service with special attention to details. They made the process of looking for our flat enjoyable, friendly and simple, before, during and after the purchase. We would not have found our flat without their help.

Ms B D & Mr B R – UK-based American and Australian clients buying new London home

Engaging The Collection to help us purchase our flat in London gave us the additional peace of mind that we needed during this inherently stressful process. The staff were always available to discuss our concerns, give us an independent perspective, and to help us determine a reasonable price for the right place. Knowing that we had someone on our side during this important time – especially in a place like London where the process can be incredibly difficult – was priceless. We are thankful to Caroline Takla and Shahab Mirza for helping us to find our beautiful new home.

Miss S K – Russian client buying first home in London

As a first-time buyer, I had many questions about purchasing a home and what to expect about the entire process- I expected it to be stressful, long and complicated, but with Caroline Takla’s assistance my experience was none of those things. I was extremely tight on time and could only be in London for one weekend, so Caroline made sure all my viewings were arranged then to ensure I would find my perfect home before I left, and thanks to her, I did!

From that moment right till the very end, the process was painless – it all happened over the phone during summer whilst I was away, as Caroline was very responsive to all my requests and incredibly knowledgeable with all the right contacts at hand. I really appreciated all of her advice, high degree of professionalism and guidance, as she took the time to answer my many questions with detailed explanations in terms that I could easily understand and was clearly looking out for my best interest at all times.

Caroline was there every step of the way and I am so grateful to have had her on my side. I am now so happy in my new home, it is truly the perfect place for me. I couldn’t thank Caroline enough – she went above and beyond and her kindness will never be forgotten.

Ms N & Ms H W – Egyptian clients selling their London property

I don’t think we can find the words to express our gratitude for The Collection’s support, kindness and professionalism.

Mr S C & Family – Singapore and India based clients buying family home in London

We had appointed The Collection to assist us in buying an apartment in London for the family to stay at during our London trips. We looked for over a year and at approximately 30 apartments before we decided on the flat we purchased. Caroline Takla did an absolutely fantastic job, working patiently and diligently with all members of the family during that time period to find the appropriate place. She took the time to understand what we were looking for in a flat and then started showing us properties.

Caroline was also very good in negotiating with the seller and their agent and got us a good price, which was 7% off from the asking price. Overall, we were very happy with the quality of service, dedication to us as clients and honesty. We would recommend – and actually have recommended – The Collection to our friends.

Mr H El N – Egyptian client

I had hired The Collection to advise me on purchasing a property in central London. I found The Collection extremely knowledgeable of the real estate market in London – a market I knew very little about. I was very well advised on the purchase process. Despite the complex negotiations and the difficult market conditions, I completed the process on a property before the end of December. It is because of the professional service and the good advice provided by The Collection that I found the whole experience pleasant and enjoyable.

Furthermore, I was very happy with the after purchase service provided by The Collection, from dealing with the rental agencies to preparing the property for rental. I hired The Collection to manage my property and I am equally happy with the service I am getting. I would definitely recommend The Collection in future.

Mr R M – UAE-based British client relocating to London

I was introduced to The Collection while I was working in Dubai and needed assistance in short-listing properties in London as I was due to relocate there. Having never previously used a buying agent, I was in unfamiliar territory as my first thought would have been to go directly to an estate agent. However after my initial meeting with Caroline Takla, it was clear that her knowledge on all aspects of prime central London property was exceptional and that I could greatly benefit from this. Equally importantly, I felt comfortable with her The Collection’s offered services and I’m pleased to say the whole experience was exactly as outlined.

Both Caroline and Shahab Mirza regularly sent me detailed reports on suitable properties. I wasn’t bombarded with irrelevant information, just unbiased and concise reports on suitable options and never did I feel the need to chase up on any matters. The team found me my apartment within a month and put the same high levels of energy into making sure it was secured as swiftly as possible. I am very pleased with the level of service and assistance The Collection provided and how smooth the entire buying process was. I suppose a definitive test is if I would recommend any buyers to The Collection; this I have already done and it will be a pleasure to carry on doing so.

Mr J A – UK-based client

It’s hard to know where to begin commenting on The Collection’s excellent service. I consider myself extremely fortunate to have had access to the extraordinary range of skills I encountered. Caroline Takla’s energy is undimmable, her enthusiasm for the project was unparalleled in the buying agent area, and she was always patient and a knowledgeable sounding board for ideas. She has a deep knowledge of all prime central London areas, as well as seller motivations and a great eye for investment opportunities and refurbishment options.

No compliment can end, however, without mentioning her vast network of contacts which she put to work for me without a moment’s hesitation. I look forward to continuing to work with her.

Mr B A – UAE-based Egyptian client buying London pied-a-terre

We found The Collection to be very knowledgeable about the London market, and must admit that Caroline Takla and her team certainly impressed us with their thorough and comprehensive mapping of many complete areas in London.

We were also relieved that they quickly understood our brief and began identifying properties that were in line with our needs and expectations. We are grateful for The Collection sourcing us an excellent apartment and are delighted with the deal obtained for us. I would wholeheartedly commend The Collection’s services to any future buyers of residential property in London and vouch for their integrity, conscientiousness and acumen.

Ms N A – Emirati VIP

I was interested in owning a property in London but as I lived in the Middle East, I had no idea about the UK property market. I was referred to The Collection. I found Caroline Takla very attentive, pleasant and keen to understand my needs. We communicated over a couple of months until I was ready to fly over to be absolutely sure of my choice. Never once did I feel pressured, everything was done at my own pace and convenience.

Caroline was able to arrange viewings of 22 apartments over my two day trip. I had wanted to see as many as possible and insisted on seeing everything in my price range. When my trip was then delayed, Caroline was most gracious and generous to reschedule all the viewings. When I settled on the right property for me, she then assisted me in liaising with a lawyer and bank to acquire it and I was most impressed with her perfect representation, hospitality and honesty.